From the Office of Niall Cunningham, CEO
As 2017 draws to a close, I want to thank our employees for their commitment to IAC during what turned out to be another pivotal year for our company. We kicked off the year in January by officially changing our name to IAC and shortly after, moving our global headquarters into new offices in Shannon, Ireland. IAC now boasts 13 locations worldwide, adding Singapore to our portfolio in Q1, followed by Lake City, Florida in Q3 of this year. Both new locations have full schedules for the first half of 2018.
– Lake City, Florida (added Q3 2017)
– Victorville, California
– Irvine California
– Amarillo, Texas
– Fort Worth, Texas
– Everett, Washington
– Spokane, Washington
– Greenville, South Carolina
– Changi, Singapore (added Q1 2017)
– Dublin, Ireland
– Shannon, Ireland
– Rome, Italy
– Ostrava, Czech Republic
Globally, IAC painted over 800 aircraft in 2017 across 13 locations – all while averaging customer satisfaction scores at 95%. In North America, we signed new contracts with customers such as, Air Canada, Air Wisconsin and Envoy, and in Europe and Asia we look forward to continuing to work with all of our existing customers and partners.
We have also added key players to our team. We hired new department heads and key managers across our network in 2017;
– Tom Eller, Senior Vice President, North America Operations
– Rod Friese, Chief Strategy Office, North America
– Danny Shea – LCQ GM
– Brad Harrington – VCV GM
– Mary DuBoyce – HR Director US
– Niall O’Shea – SVP Graphics & Interiors
– Olivia Grimes – Global Supply Chain Manager
Over the past 12 months, we’ve been diligently working to improve our processes to remain the world’s best aircraft painting company. As our team embraces six sigma and lean manufacturing philosophies, our customers directly receive the benefit from our improved services and reduced turn times. Another added value to our customers is that together, the company offers 13 state-of-the-art painting, graphics and interiors facilities around the globe. We now have significantly more locations and the best scheduling flexibility in the industry.
With a renewed vision, IAC is improving our services and stepping into new lines of business including aircraft interiors and larger graphic capabilities, creating a new and exciting venture for our team.
Over the last 6 months, we’ve invested in our network of facilities by adding Singapore and Lake City, Florida to our portfolio. Our team is already evaluating new locations, hangars and facilities for continued expansion efforts in 2018.
As we dial in our operations and expand our international footprint, IAC truly will continue to be a company to watch in the aviation industry. I’m honored to be leading IAC into this New Year and excited to be working with our great team. I want to sincerely thank each of you for joining IAC on our journey to become the world’s best aircraft painting company.
We thank you for your commitment to IAC and appreciate the relationships that we hold with each of you. We look forward to a successful 2018!